Why am I getting the "Access Denied" Error Message?

The Access Denied error message typically occurs when the email address being entered in the smartportal login page does not match an email address that the smartmail message was sent to.

The smartportal website is always managing access to each smartmail message, ensuring that only the intended recipients are able to access each message. 

To Resolve this Issue:

Go back to the smartmail message delivered to your Inbox, and confirm the email address that the message was delivered to. Then return to the smartportal login page, and use this same email address to register and/or login.

If you would prefer to register with a different email address, contact the Sender and ask that the message be sent to a different address.

If you have any further questions, contact us at [e-mail]